Terms & Conditions

These terms apply to your use of the HP Profiles website (ABN 43 421 943 350). This is an information website for our manufactured product range — product and technical information is published here so specifiers, contractors, wholesalers and distributors can understand what we make. Products are not sold through this website.

Acceptance of these terms

By accessing or using this website you agree to these terms. If you do not agree with them, please do not use the website. If you use the website on behalf of a business, you confirm you are authorised to accept these terms for that business.

Permitted use

You are welcome to browse this website, and to view, download and print its content for legitimate purposes connected with specifying, purchasing, supplying or installing our products — including preparing tenders, submissions and project documentation.

When you reproduce our material for those purposes, please keep it intact and attribute it to HP Profiles.

Prohibited use

You must not:

• use this website in any way that breaches Australian law or infringes anyone's rights
• copy, republish or redistribute substantial parts of the website for commercial purposes unrelated to our products, or present our material as your own
• alter our technical information, specifications, drawings or images and continue to present them as ours
• use our content to imply a partnership, endorsement or approval that does not exist
• attempt to gain unauthorised access to the website or the systems behind it, or interfere with its operation or security
• extract content systematically by scraping, harvesting or automated means without our written permission

Product and technical information

We publish product and technical information in good faith and take care to keep it accurate and current. The following applies to how that information should be used.

Specifications may change

We continually develop and improve our products. Specifications, dimensions, materials, colours, designs, part numbers and the composition of our product ranges may change without notice. Information on this website describes our products generally and may not reflect the most recent revision of a particular item.

Dimensions and tolerances

Dimensions, weights, capacities and performance figures are nominal and subject to normal manufacturing tolerances and to the tolerances permitted by the relevant Australian Standard. Where a dimension is critical to your application, please confirm it with us in writing before you specify or order.

Images and illustrations

Product photographs, renders and illustrations are indicative. Colours reproduce differently between screens and print, and actual products may differ slightly in appearance from the images shown. Where colour or finish matters, please request a sample.

Drawings, datasheets and documentation

Technical drawings, datasheets, compliance certificates and installation documentation are issued with a revision or issue date. Always work from the current version for your project, and contact us if you are unsure whether the document you hold is the latest. Documents downloaded from this website should not be modified before being relied upon or reissued.

Information is not engineering or installation advice

The information on this website is general product information. It is not engineering advice, installation instruction, or advice about the suitability of a product for a particular project, site or set of conditions, and it should not be treated as a substitute for professional judgement.

You are responsible for satisfying yourself that a product is appropriate for your intended application. In doing so, you should consider the applicable Australian Standards, the Wiring Rules, the National Construction Code, and any other regulatory, network operator or site-specific requirements that apply to your work.

Electrical products must be selected, installed, tested and maintained by appropriately qualified and licensed persons where the law requires it. Nothing on this website authorises unqualified installation work.

We are always happy to help. If you are working through a specification question, contact our technical team and we will give you a considered answer for your particular application.

Product availability

The appearance of a product on this website does not guarantee that it is currently manufactured, in stock or available in a particular size, colour or quantity. Ranges are reviewed from time to time and products may be superseded or discontinued. Please confirm current availability with us or with your distributor.

Errors and omissions

While we take care to keep this website accurate, errors and omissions can occur, and content can become out of date between reviews. If you notice something that looks wrong, we would genuinely appreciate you telling us so we can correct it.

Intellectual property

Unless otherwise indicated, the content of this website — including text, product and technical information, drawings, photographs, illustrations, documents, layout and design — is owned by or licensed to HP Profiles and is protected by Australian and international copyright law.

HPFLEX®, HPDUCT®, PEFLEX®, PPFLEX® and NYLOFLEX®, together with the HP Profiles name and logo, are trade marks of HP Profiles. Other product names, brands and trade marks appearing on this website are the property of their respective owners and are used for identification purposes only.

Nothing on this website grants you a licence to use our trade marks or branding without our prior written consent.

Third-party websites and links

This website may link to third-party websites, including distributors, standards bodies and industry organisations. We provide those links for convenience. We do not control those websites and are not responsible for their content, products or practices, and a link does not imply endorsement.

Website availability

We aim to keep this website available and up to date, but we do not guarantee uninterrupted access. The website may be unavailable during maintenance, updates or circumstances outside our control, and we may change, suspend or withdraw any part of it at any time.

Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Limitation of liability

Subject to the section above, and to the extent permitted by law, HP Profiles is not liable for any loss or damage arising from your use of this website or your reliance on information published on it, including indirect or consequential loss. Where our liability cannot be excluded but can be limited, our liability is limited (at our option) to resupplying the relevant information or paying the cost of having it resupplied.

This section limits liability arising from the website and its content. It does not affect any separate agreement covering the supply of products, or your rights against the party who supplied them to you.

Changes to the website and these terms

We may update this website and these terms from time to time. The current version of these terms is always published on this page with the last updated date shown at the top, and applies to your use of the website from the date it is published.

Governing law

These terms are governed by the laws of the State of Victoria, Australia. You and HP Profiles submit to the non-exclusive jurisdiction of the courts of Victoria and the courts able to hear appeals from them.

Contact us

If you have a question about these terms, or about any product or technical information published here, please contact us:

• Email: sales@hpprofiles.com
• Telephone: +61 (03) 9792 9740
• Post: 21 Crompton Way, Dandenong South VIC 3175, Australia